Wednesday 7 August 2019, 2:00pm BST
We have all witnessed the evolution of HR, moving from the department that manages personnel, training and payroll, to becoming a “business partner” that supports organisational transformation.
The focus has passed from the administrative tasks to becoming a strategic partner of the organisation, transforming HR processes and practices within organisations and the way they collect, store, use, and share information. HR processes are more efficient, data more accessible yet secure across multiple sites, meaning HR is more involved in business strategy.
This Personnel Today webinar, in association with business process automation experts Data Capture Solutions (DCS), looks at what it takes to transform HR from a technological standpoint and how to implement change at scale.
Editor Rob Moss is joined by human resource managers, Lucy Mackcracken and Ellie Huddleston from West Midlands Ambulance Service (WMAS) and Nick Scarff, managing director at DCS to discuss the move to digitise HR records and processes as part of their path to intelligent automation.
Lucy and Ellie have transformed their organisation’s HR service from a paper-based system across multiple sites to a full-blown digital solution capturing process-ready documents, that automatically integrates with NHS systems. A first for the UK ambulance trusts, WMAS is pioneering transformational change at scale.
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